If an appt is not cancelled within 24 hours or if you do not show up for your scheduled appt, you will be charged a $25 fee. If this occurs more than 2 times, your 3rd appt will be charged 100% of the booked service. NO exceptions.
If you're running late, please call us as soon as you know that you can not make your appt time. We will get in touch with your stylist to make sure they can still perform the service booked. All clients that are more then 15 minutes late will be asked to reschedule. If persistent tardiness occurs, you will be charged 50% of your service booked upon booking.
If you book a Balayage or an Ombre, we do require a credit card deposit for half of the service amount. The deposit is taken on the day of booking. When you come in on the day of your appointment that deposit will be applied towards of your final payment.
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