To secure your appointment, a card on file or a 50% prepayment is required at booking.
Please provide advance notice if you need to cancel or reschedule:
Late Cancellation & No-Show Fees:
All clients must confirm their appointment at least 48 hours in advance. Unconfirmed appointments—especially long services—may be canceled by the salon to free up the schedule. We will make every effort to contact you before canceling and will gladly assist with rescheduling.
If you are running late, please call the salon as soon as you know you cannot make your appointment time. We will get in touch with your service provider to make sure they can still perform the service booked. All clients who 15 minutes late or more (10 mins for any esthetics services) will be rescheduled with a fee.*
*see cancellation policy
Excessive late arrivals will result in being non retained as a client at Glow Salon in order to ensure a quality experience for all clients and team members.
Please notify us if you have lashes from a previous artist. ALL FOREIGN FILLS must provide pictures and may require a full removal.
Email photos to Glowsalonabq@gmail.com
Must have 50% lashes to be considered a fill, less than 50% will be charged for a new set.
If a lash bath is needed a $10.00 fee applies.
For the best results and to maintain the health of your hair, a consultation is required prior to booking any specialty services, including but not limited to:
-Creative or corrective hair coloring
-Lightening services (balayage, highlights, vivid colors)
-Perms or texture-altering treatments
During the consultation, your stylist will assess your hair's condition, discuss your desired results, provide a personalized plan and give an estimate on the time and cost involved.
Appointments for specialty services cannot be scheduled without a completed consultation.
Here at Glow Salon, we strive to do our best and provide you with exceptional services, every time. We will gladly adjust any service you receive within seven (7) days of your original appointment if it did not match your expectation. We want you to know that adjustments don’t include additional lightening, completely changing your goal, or switching stylists. Please call us personally, as soon as possible so your adjustment can be scheduled. Please note that this does not apply to a Change of Heart. That would require a new booking at full price.
If you changed your mind, no problem, bring back your product purchase and you may exchange the product to the salon within fourteen (14) days in its original & unused packaging for a different product. Glow Salon does not offer refunds. We cannot accept used products for exchange for health and safety.